We Take Your Privacy Seriously
VMC Satellite values the relationship we have with our customers and site visitors and is committed to responsible information-handling practices. We take great care in safeguarding your personal information and exceeding our own internal standards and best practices. We provide this notice explaining our online information practices and the choices you can make about the way your information is used at our site. This privacy statement covers the site [www.vmcsatellite.com].
What Information We Collect and How We Use It
Personally Identifiable Information
We collect certain types of personally identifiable information, including without
limitation (1) contact information (such as name, address, e-mail address, and
telephone number); (2) payment information (such as credit card number); and/or
(3) ID verification information (such as credit card number, date of birth,
Social Security Number, or Driver's License Number).
We use the contact information you provide to fulfill your order and to communicate
with you, such as to send you order confirmations, respond to your inquiries,
provide you with important product updates, and warranty and safety information.
In addition, we use contact information you provide to offer you additional
products, programs and services that we believe may be of interest to you, including
e-mail newsletters.
Supplementation of Information
We may, from time to time, supplement the information we collect from you online
with outside records (e.g., information from our strategic partners, wireless
providers, or the United States Postal Service) to enhance our ability to serve
you, to tailor our content to you, and to offer you opportunities to purchase
products or services that we believe may be of interest to you.
Sharing of Your Information
Please be assured that any third parties who have access to the contact information
you provide, including our agents, contractors and business affiliates, have
agreed to protect it in a manner that is consistent with this privacy policy.
To fulfill your requests for products and services, we may need to share some
of your personally identifiable information with the service provider from which
you have requested service. Your selected service provider will maintain and
use your information in accordance with its privacy policy, which may include
obtaining credit approval, service activation and delivery, and from time to
time, its own marketing purposes. You should consult the service providers'
respective privacy policies, as this Notice does not cover their use of your
information.
We work closely with trusted third party business affiliates to provide you
with information on products and services that may be of interest to you. We
may share the contact information you provide with trusted third parties for
the purposes of analyzing it to make your customer experience better or for
offering products and services to you. In addition, you can access VMC through
many third-party co-branded Web sites. For example, if you see a logo on the
page that says "Powered by VMC," you are on a co-branded page. Whenever you
provide contact information on a co-branded page, that data may be shared with
the third-party site through which you access VMC. We encourage you to read
the privacy policies of such third parties, as this Notice does not cover their
use of your information.
Third Party Promotions
VMC sometimes may offer content (e.g., promotions, affiliations, sponsorships)
that is sponsored by or co-branded with identified third parties. By virtue
of these relationships, the third parties may obtain personally identifiable
information that visitors voluntarily submit to participate in the site activity.
Other Non-Personally Identifiable Information
We may collect certain non-personally identifiable information about our visitors
when you visit our Web pages such as the type of browser you are using (e.g.,
Netscape, Internet Explorer), the type of operating system you are using, (e.g.,
Windows XP or Mac OS) and the domain name of your Internet service provider
(e.g., America Online, Earthlink).
We use the non-personally identifiable information that we collect to improve
the design and content of our service pages to make your browsing and purchasing
experience more enjoyable, examine overall traffic trends and to enable us to
personalize your Internet experience. We also may use this information in the
aggregate to analyze service usage.
Legal Process Disclaimer
We may disclose personally identifiable information in response to legal process
or when we believe in good faith that the law requires it, for example, in response
to a court order, subpoena or a law enforcement agency's request.
Choices/Opt Out
If you prefer not to receive marketing information, including emails from us,
or wish to fully deactivate your account information from our records if you
are no longer an active customer, simply let us know by sending a letter via
certified mail to VMC Satellite, c/o Privacy Opt Out, 10205 Colvin Run Road,
Great Falls, Virginia, 22066 or via e-mail to privacypolicy@vmc-satellite-mail.com.
You can easily opt out of any non-account related e-mails by clicking the unsubscribe
link at the bottom of any of these e-mails. Please note that even if you choose
to opt out of marketing programs, if you are an active customer we will continue
to send you important service-related communications which is not primarily
promotional in nature.
Cookies
We use "cookies" to understand site usage, enhance your experience with our
site, diagnose technical problems, and improve the content and offerings on
our site. Cookies are used by your computer's browser to store your preferences.
We use both session and persistent cookies. Cookies, by themselves, do not tell
us your e-mail address or other personally identifiable information unless you
choose to provide this information to us. If you set your browser not to accept
cookies, you will still be able to use our site. In addition, some of our business
affiliates (e.g., advertisers) use cookies on our site. We have no access to
or control over these cookies and their use is not covered by this privacy policy.
Tracking Pixels
This site makes use of a technology designed to enhance your browsing experience.
The technology makes use of a small and transparent Java applet to provide you
with a faster browsing experience. In addition, aggregate reporting information
is collected and made available to the site owner only. No personal or personally
identifiable information is gathered or used for this process.
Links
This site may contain links to other Web sites whose information practices may
be different than ours. Our privacy policy does not cover these third parties'
site or use of information. Visitors should consult the other companies' and
sites' privacy notices as we have no control over information that is submitted
to, or collected by, these third parties.
Security
We have put in place multiple levels of physical and electronic security to
safeguard and help prevent unauthorized access, maintain data security, and
correctly use the information we collect online. These measures include secure
web pages, VeriSign SSL certificate ensuring the privacy and security of order
information, and HackerSafe certification, representing the highest security
scanning standards of the U.S. government and all major credit card providers.
All information submitted is protected by our secure server, which automatically
encrypts your personally identifiable information so that it cannot be read
while traveling over the Internet.
Reviewing Your Information
If you would like to review and update or correct the personally identifiable
information that we have collected from you online, or if you no longer wish
to continue your service with us, simply send your request via certified mail
to VMC Satellite, 10205 Colvin Run Road, Great Falls, Virginia, 22066 or via
e-mail to privacypolicy@vmc-satellite-mail.com. To protect your privacy and
security, we will take reasonable steps to verify your identity before granting
access or making corrections.
Contact Us
If you have questions or concerns regarding this privacy policy, or inquires
arising from our use of your personal information, please contact our Customer
Service Department via certified mail to VMC Satellite, 10205 Colvin Run Road,
Great Falls, Virginia, 22066, or via e-mail at privacypolicy@vmc-satellite-mail.com.
Updates and Notification of Changes
From time to time, we may update this Privacy Notice. We will notify you about
material changes in the way we treat personally identifiable information by
placing a prominent notice on our site. We encourage you to periodically check
back and review this notice so that you always will know what information we
collect, how we use it, and to whom we disclose it.
By visiting this web site, you are accepting the practices described in this Privacy Notice.